These Terms & Conditions apply to all services provided by Mindframe Hypnotherapy. By booking or attending an appointment, you confirm that you understand and agree to the following:
Appointments
Appointments are arranged in advance following an initial consultation or discussion. Please arrive on time, as late arrival may reduce the available session time and the full session fee may still apply.
Fees & Payment
Session fees and payment arrangements will be confirmed before your appointment. Mindframe Hypnotherapy reserves the right to review fees, with reasonable notice provided where applicable.
Cancellation & Rescheduling
A minimum of 48 hours’ notice is requested if you need to cancel or rearrange an appointment. Appointments cancelled with less than 48 hours’ notice, or missed without notice, may be charged at the full session rate.
Confidentiality
Your privacy is treated with respect and all sessions are confidential. Information will not normally be shared without your consent, except where disclosure is required by law or where there is a serious concern regarding your safety or the safety of another person.
Hypnotherapy Consent
Where hypnotherapy is appropriate, you will be asked to complete a separate consent form before treatment begins. Your suitability for hypnotherapy will be considered as part of the initial assessment.
Your Responsibility
Therapy is a collaborative process. You remain responsible for your own decisions, participation and engagement throughout your sessions. While therapy may support positive change, individual results can vary and no specific outcome can be guaranteed.
Medical & Clinical Considerations
Hypnotherapy is a complementary therapeutic approach and is not a replacement for medical advice, diagnosis or treatment. If you have a medical or psychological condition, or are taking medication, you may be advised to consult your GP or relevant healthcare professional before treatment.
Hypnotherapy may not be suitable for everyone, including some individuals with certain medical or mental health conditions. Suitability will be considered on an individual basis.
If you are experiencing a mental health crisis or require urgent medical assistance, please contact your GP, NHS services or emergency services as appropriate.
Suitability of Therapy
Mindframe Hypnotherapy reserves the right to postpone, decline or discontinue therapy where it is considered unsuitable or not in the client’s best interests. Where appropriate, alternative sources of professional support may be recommended.
Contact Between Sessions
Reasonable contact by telephone, email or message may be used for appointment arrangements and brief queries relating to your sessions. Therapy and ongoing clinical support are provided during booked appointments.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.